Job Description/Responsibilities:

• Insure quality customer service standards are maintained; lead by example
• Manage store inventory, insuring stock is maintained at appropriate levels
• Order books and other bookstore merchandise- EDI transmission &/or Phone or Fax
• Pull and process product returns (identify appropriate titles)
• Receive product into the inventory management system. Insure system accuracy.
• Merchandise store to focus on key titles and maximize sales potential - execute basic tenets of store merchandising policy (including promotional compliance)
• Organize store displays and sections insuring proper placement of all titles in order to maximize sales while maintaining visual merchandising standards
• Insure proper execution on promotional calendars and company best seller lists
• Assist in staff hiring process, conducting interviews and identifying potential booksellers
• Train staff to insure that they can perform all required tasks
• Assist in assessment of staff performance, review performance on a regular basis
• Supervise staff to insure all duties are performed, delegate tasks and follow up to insure proper and timely completion
• Insure compliance with all company policies and procedures