Objective:

This is a mid-level management position the objective of which is to manage a variety of responsibilities within Hudson Group’s Risk Management Function through partnerships with both internal and external resources. Candidates should be able to demonstrate the following:

• Wide exposure to safety, workers’ compensation claims, claims analysis, risk management administration and risk financing programs.
• Experience with controlling and reducing workers' compensation expense through aggressive claims management.
• Experience in a retail environment.
• Ability to successfully partner with both internal and external resources.

  Responsibilities:
  Strategic Activities-

• Identify and utilize appropriate risk management benchmarking tools
• Suggest and develop risk improvement programs in conjunction with Operations
• Manage risk management vendor review and selection efforts
• Develop relationships, hold periodic meetings and establish written service agreements with all risk management vendors in conjunction with Finance
• Work with Finance to recommend appropriate risk financing vendor partnerships
• Develop and manage the Risk Management budget
  Safety/Pre-Loss Activities:
• Partner throughout the company regarding safety
• Remain current on OSHA requirements
• Management OSHA interactions (including investigations)
• Analyze claims trend data to recommend process revisions
• Keep OSHA logs current and accurate and prepare annual OSHA surveys
  Risk Financing Activities:
• Prepare information for insurance programs
• Assure accuracy and completeness of all insurance policies
• Review retrospective premium adjustments and/or program audits
  Communication Activities:
• Develop and maintain a means for communicating Risk Management policies and procedures
• Develop and maintain a means for communicating claims information
• Attend regularly-scheduled meetings with internal partners
• Interact with key partners regarding risk issues
  Claims Activities:
• Notify insurers of claims
• Self-administer minor third party property damage claims
• Participate in claims settlements
• Develop third party administrator performance standards and manage the third party administrator based on these standards
• Manage third party administrator claims reviews
• Develop early reporting guidelines
• Develop Return to Work guidelines and educate HR/Operations regarding the guidelines
• Respond to questions regarding claims
• Work with Legal to resolve insurance coverage disputes
• Work with Legal to manage litigated claims
• Identify and explain trends in claims frequency and severity
• Identify and analyze “Major” claims
  Management Reporting Activities:
• Prepare and distribute periodic reports to Operations and finance
• Prepare and submit monthly accounting reports/entries
• Prepare an annual report to the Executive Management Committee
  Risk Management Administrative Activities:
• Analyze the value of tracking incoming certificates of insurance
• Track incoming certificates of insurance, if deemed appropriate
• Prepare and keep current a Risk Management Manual
• Maintain current and historical insurance policy summary information
• Prepare and keep current desktop procedures for risk management administrative activities
  

  Requirements:

  • Five to ten years experience in corporate risk management/safety/claims.
  • Strong oral and written communication and interpersonal skills, including an ability to communicate at all levels of the organization.
  • Leadership skills with the ability to communicate the importance of risk management, including safety, throughout the organization
  • Strong Partnership building skills
  • Proven success in a teamwork environment.
  • Strong Organization, project management and time management skills
  • Strong Analytical skills
  • Proven resource management skills
  • Strong understanding of claims and claims management
  • Understanding of OSHA requirements and ability to work with OSHA
  • Strong workers’ compensation claims knowledge.
  • Good knowledge of insurance policies.
  • Broad knowledge of desktop computer applications in order to prepare analyses of insurance data.
  • Candidate must demonstrate the ability to execute and implement.

    Key Skill Sets:

    • Leadership skills with the ability to communicate the importance of risk management, including safety, throughout the organization
    • Partnership building skills
    • Organization, project management and time management skills
    • Analytical skills
    • Resource management skills
    • Written and oral communication skills